Privacy Policy
Privacy Policy
Below, you can read how we at Promitto handle personal data, as well as obtain information about your rights as a data subject with us. We hope you find what you are looking for here. Of course, you can also contact us if you have any questions regarding our processing of your information. We are committed to security and transparency in this area.
Promitto Group AS
Fløisbonnveien 5
1412 Sofiemyr
Norway
Telefon: +47 67 41 11 90
E-post: post@promitto.no
Why do we process personal data?
We collect and process personal data in order to provide visitors to our website with the services and products they request. Additionally, we aim to offer better and more relevant content to each customer, and to build strong, long-lasting relationships with our existing customers.
When and how do we process personal data?
Below is a list of when and how we process personal data in each case. Please note that all processing is based on consent, with the exception of data collection during purchases, where certain information must be provided in order to complete the transaction. In this case, the legal basis for processing is the contract.
Newsletters
Email, company name, your name and phone number.
Newsletters
Indefinitely. Until you unsubscribe from the newsletter or request deletion.
Consent
The information is stored on a secure server.
MailChimp
Your purchase in the online store
Promitto Group AS processes certain types of personal data. You can find an overview of the types of data we process above. In most cases, our legal basis for processing is consent, with one exception. This means that we collect and process personal data based on consent from the data subject. However, for purchases made in our online store, the legal basis for processing is not consent, but rather the necessity for contract fulfillment, in addition to statutory requirements for bookkeeping.
In the online store.
First name, last name, phone number, email, street address, zip code, place, product name, number of items purchased, freight alternative, payment method (Klarna Invoice) and price.
Social security and identification numbers
Social security numbers and identification numbers are only required when using financing services and are not stored in the online store. These numbers are collected and processed solely by the payment provider. Company name, organization number, and contact person details are required for business purchases.
To complete a purchase in the online store, we require the name, address, and contact information necessary for processing payments and shipping goods, as well as for issuing invoices when selected. The contact information may also be used to communicate with the buyer regarding the purchase. Social security numbers and identification numbers are utilized by the financing provider to conduct a credit check in connection with the use of invoices and financing services. The information will also be used for accounting purposes.
Personal data is retained in accordance with the Accounting Act, typically for 10 years after the end of the financial year. If an agreement for an extended warranty on the product has been made, the information will be stored for as long as the warranty is valid, but not for less than 10 years.
Necessary for contract formation/purchase and for bookkeeping.
The information is stored on a secure server.
Klarna, Posten/Bring, 24SevenOffice.
Contact form and inquiries
Contact forms on this website
First name, last name, phone number, email + inquiry.
The information is used to respond to your inquiry. If you have previously submitted an inquiry registered under the same name, phone number, or email address, we will be able to view your inquiry history. We do this to provide better responses to your questions, especially if they are related to previous inquiries or purchases.
The information related to your inquiries is retained for as long as necessary to respond to your requests.
Consent
The information is stored on a secure server.
It Pays AS, WordPress
Cookies
This website uses cookies to provide you with a better user experience across all channels. The use of cookies is based on consent through your browser’s cookie settings, as well as your continued use of our website. If you are curious about our use of cookies and how to manage them, please let us know.
Processing of certain types of personal data outside the EU and EEA
This website does not use any third-party providers outside the EU and EEA, and does not process personal data outside the EU/EEA.
Your rights
If you are registered in our systems, you have the right to access the data we hold about you, should you wish to do so. This means that you can request the data to be sent to you, or you can be informed about where to find this data. In some cases, we may need to request additional information about you to verify your identity before granting access. Please contact the data controller if access is desired.
If you are registered in our systems and believe that we have recorded inaccurate information about you, you have the right to have this data corrected, or you may have access to correct it yourself. In some cases, we may need to request additional information about you to verify your identity before granting access.
If you are registered in our systems but wish for us to delete the information we hold about you, you have the right to do so. If you would like to delete your data, please contact us. We reserve the right to retain certain data if there are reasons that prevent immediate deletion, particularly if you have entered into a contract with us and this data is necessary for the fulfillment of that contract. In some cases, we may need to request additional information about you to verify your identity before processing your request.
If you are registered in our systems and wish to restrict the processing of your personal data, you have the right to request this. You may request the cessation of certain processing activities, or you may ask us to stop all processing. We reserve the right to retain certain legal grounds that may prevent such restrictions on processing. In such cases, deletion of data may be an alternative if general restriction is not possible under applicable regulations. In some instances, we may need to request additional information about you to verify your identity before we can implement the changes.
If you are registered in our systems, and the collection and processing of your personal data is performed automatically and based on consent, you have the right to transfer this information to other providers. You may request this from us, and you are entitled to receive this information in a structured, commonly used, and machine-readable format. You may also have the right to have this data transferred directly from us to another provider, if technically feasible. In some cases, we may need to request additional information about you to verify your identity before we can carry out this request.
Except for information you provide in connection with purchases, all processing of personal data at Promitto Group AS is based on consent. You have the right to withdraw your consent at any time, and the processing of your personal data for the relevant purpose will cease. If the information is used solely for the purpose from which you are withdrawing your consent, the data will also be deleted. In some cases, we may need to request additional information about you to verify your identity before we can carry out this request. Please contact the data controller if you wish to withdraw your consent for one or more processing activities involving personal data.
If you wish to complain about the way your data is being processed or any other matters related to your personal data, you have the right to do so. The data controller is responsible for safeguarding your rights and will assist you with any inquiries you may have.
You also have the right to contact the Data Protection Authority if you disagree with decisions or processing methods at Promitto Group AS.