Privacy Policy

Privacy Policy

We are committed to earn your trust and ensure the proper handling of your personal data.

This Privacy Policy explains why we collect information about you, how we use this information, and how we protect your privacy. Personal data refers to information and assessments that can be linked to an identifiable individual. This may include, for example, names and contact details, purchase history, or information about interests.

The use of personal data must comply with applicable data protection laws. As the data controller, we will ensure that your personal data is processed in accordance with legal requirements.

Data Controller

The entity responsible for data processing on this website is:

Promitto Group AS
Fløisbonnveien 5
1412 Sofiemyr
Norway
Phone: +47 67 41 11 90
Email: post@promitto.no

Why do we process personal data?

We collect and process personal data to provide visitors to our website with the products and services they request. Additionally, we aim to offer better and more relevant content to each customer and build strong, long-term relationships with our existing customers.

What type of personal information do we store?

Depending on the information you provide, how you use our services, and the permissions you grant us, we may have the following information about you:

  • Information you provide when ordering: Such as name, address, phone number, and email address.
  • Purchase information: Details obtained when you purchase goods/services from us, including items purchased and payment methods.
  • Communication: Information provided during correspondence with us, including emails exchanged.
  • Website usage data: Details gathered when you use our website, such as device type (e.g., mobile or PC), IP address, pages visited, and features used.
  • Profiling information: Automatically generated assumptions based on other data we have about you, such as preferences, interests, and demographic groups, unless you have objected to such processing.

How we use personal data

We use your personal data for the following purposes:

  • Website Optimization: To tailor our website to the technical equipment you use and personalize content based on your interests.
  • Order Fulfillment: To process your purchases, including shipping goods, processing payments, and storing purchase history.
  • Customer Service: To provide support and manage your customer relationship based on interactions with us.
  • Statistics: To develop statistics and analyze market trends for the improvement and development of our products and services.
  • Marketing: To send you information about our products using your contact details (e.g., phone number and email). Profiling information may be used to make marketing communications more relevant unless you have objected to this.

We process your personal data to offer, further develop, and market our services and to fulfill our contractual obligations with you.

Legal basis for processing

We process your personal data in accordance with applicable data protection regulations, including:

  • Legal obligation: When processing is required by law (GDPR Article 6 §(1)(c)).
  • Contractual necessity: When processing is necessary for the performance of a contract (GDPR Article 6 §(1)(b)).
  • Legitimate interests: When processing is based on our legitimate interests (GDPR Article 6(1)(f)).
  • Consent: When you have provided explicit consent (GDPR Article 6 §(1)(a)).

Who do we share personal data with?

We share personal data with companies that provide technical and administrative services to us, such as IT providers. We have agreements with these companies to ensure your privacy is protected. In certain cases, we may disclose information to public authorities if required by law or in case of suspected criminal activity.

If we use IT providers outside the EEA, we ensure the protection of personal data through appropriate contractual safeguards. You may request further information or a copy of these safeguards.

How long do we store personal data?

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Data will be deleted or anonymized when it is no longer needed.

Promitto Group AS will delete personal data when it is no longer necessary for the purposes for which it was processed and when deletion is lawful under applicable regulations. We retain information from partners as long as it remains active with us or as long as consent has been provided.

You have the right to request that we:

  • Give you access to the personal data we have about you.
  • Update or correct your personal data.
  • Delete data that we no longer have grounds to retain.
  • Restrict or stop processing your personal data.
  • Provide your data in a structured, commonly used, and machine-readable format.
  • Withdraw any consent you have given at any time.

Please note that certain limitations apply to these rights. Contact us for more information.

If you believe that we process your personal data in violation of data protection laws, you have the right to lodge a complaint with the relevant data protection authority. However, we encourage you to contact us first so we can address your concerns.

Cookies

We use cookies to enhance your user experience across all channels. The use of cookies is based on your consent through browser settings and your continued use of our website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of any significant changes. The latest version of the Privacy Policy will always be available on our website.

Last Revised: February 2025